BCT 116: Professional Work Relations

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Class Program

Business Computer Technology

Credits

Clinical Hours None

Weekly Contact Hours

Course ID

092354

Meets Degree Requirements For

Restricted Elective

Description

This course focuses on interpersonal skills in the work place. Topics include: leadership, teamwork, diversity, employers' expectations and real world tools for resolving conflict in a simulated workplace.

Grading Basis

Graded

Course Learning Outcomes

Identify challenges influencing today’s workplace environment.

Understand ethical behavioral standards, value conflicts and how to resolve them.

Identify and implement effective stress management strategies.

Demonstrate effective communication and teamwork skills in the workplace.

Differentiate between internal and external motivators in the workplace.

Demonstrate understanding of various leadership styles.

Explain and identify factors influencing workplace diversity.

Core Topics

Workplace Roles
Organizational Communication
Values and Ethics
Leadership and Motivation
Team Dynamics
Conflict Resolution/Stress Management
Workplace Diversity
Organizational Change
Resume styles, Interview techniques for today’s job market (optional)
Professional development and advancement (optional)