CMST& 210: Interpersonal Communication

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Class Program

Communication Studies

Credits

Clinical Hours None

Weekly Contact Hours

Course ID

090939

Meets Degree Requirements For

Humanities

Description

Principles, processes and practices of interpersonal communication to appropriately and effectively communicate in given situations. Focus is on perception of self and others, including diversity, verbal and non-verbal cues, and strategies for understanding and improving interpersonal relationship dynamics.

Grading Basis

Graded

Course Learning Outcomes

Understand the theoretical grounding for the communication process and interpersonal communication competence.

Identify the effect of internal perception of self on external perception of others in interpersonal and intercultural interactions.

Analyze the interplay of verbal language and nonverbal cues in interpersonal interactions.

Assess and apply strategies for improving communication climates, including active listening, relationship building and conflict management.

Core Topics

Interpersonal communication basics: communication models; interpersonal communication competence; concepts related to interpersonal communication as a uniquely human endeavor.
The self and other: perception of self, self-concept, self-esteem, self-disclosure; perception of others, diversity/intercultural encounters; stereotyping, bias, discrimination.
Active listening as an integral part of information exchange and meaning transfer.
Verbal language and non-verbal cues in communication.
Relationship development & maintenance: opportunities and challenges, including conflict management.