CTS 115: Computer Software

Weekly Contact Hours
Course ID
Meets Degree Requirements For
Restricted Elective

Fundamentals of supporting and troubleshooting computer operating systems. Prepare to pass CompTIA's A+ OS certification exam. Covers a wide range of material about operating systems, from using the different Windows operating systems to demonstrating how the boot process works, as well as installing, supporting and troubleshooting the different Windows operating systems.

Grading Basis

Course Learning Outcomes

Core Topics


  1. How an OS works with Hardware and Other Software
  2. Understanding the Boot Process and Command Line
  3. Supporting Windows
  4. Understanding and Installing Windows
  5. Managing and Troubleshooting Windows2
  6. Installing and Using Windows
  7. Managing and Supporting Windows
  8. Managing Memory
  9. Supporting Hard Drives
  10. Windows on a Network