Certificate of Completion

Gaming Operations Supervisor

Program

The tribal gaming industry in Okanogan and Chelan counties has expanded significantly in recent years, causing an increased need for a trained and skilled workforce. The gaming operations supervisor certificate is intended to train entry-level supervisors and mid-level managers. Students enrolled in this certificate will increase their knowledge, understanding and critical skills in business leadership and human resource management and develop their interpersonal communication skills.

Required Courses: Certificate of Completion

Offered at the Omak campus

Total Credits
18
Course Sequencing

Fall Quarter

Course ID
Title
Credits
Sub-Total Credits
6

Winter Quarter

Course ID
Title
Credits
Sub-Total Credits
6

Spring Quarter

Course ID
Title
Credits
Sub-Total Credits
6


Program outcomes

Students who complete the Gaming Operations Supervisor Certificate should be able to:

  • Demonstrate their own proficiency in personal and professional communication.
  • Apply strategies for understanding and improving interpersonal relationship dynamics.
  • Understand their individual leadership style strengths and weaknesses.
  • Possess a foundational level understanding of mentoring and coaching.
  • Understand the human resource manager’s role and their interaction with other managers.
  • Have had authentic experiences applying knowledge and skills learned in the classroom in the gaming environment.